Our current lead time is 1-2 business days for production and 2-3 days for priority shipping to reach you. We carefully package our shipments, but if something arrives damaged please reach out to us here.
To process a damage claim we must receive photos of the damaged item/s, the packaging it was shipped in and your order number so we can quickly work to replace it. Please be diligent about tracking your order. We are a small business and cannot be held liable for stolen packages.
RETURN & EXCHANGE POLICY
Unused candles may be returned within 14 days of purchase. Shipping is non-refundable and we are not responsible for return shipping costs, including exchanges. We know choosing a scent online can be tricky which is why we've added as many details as possible to our product descriptions. If you have any questions about our scents--please ask!